ONLY POST HERE IF THERE IS NOT A FORUM FOR YOUR PROBLEM.

This forum is for general questions that I have not already answered in another forum.
This post was edited by beastusa at April 18, 2019 8:33 AM PDT

Lola I setup her email awhile ago. I just logged in under her account to check it and yes it's already setup and working.
On her login on the taskbar, OUTLOOK.


This post was edited by beastusa at December 30, 2018 11:58 AM PST

The server is not super slow it's your internet or laptop. I can open anything in less then one 100th of a second. 65,000 megabytes per second memory and 1,400+ megabytes per second SSD hard drives in RAID 10 are not slow.

Average computers run 8,000 to 20,000 megabytes on memory, 30 to 150 megabytes on hard drives that is SLOW. The server goes as slow as what is connected to it. The only computer you have that's close to the server speed is the new laptop. 55,000 megs per second memory, 450 megs per second hard drives.
This post was edited by beastusa at April 18, 2019 9:52 AM PDT

Lola you think you get frustrated? I deal with people all day long telling me the samething over and over and over.
It's always the computer or servers fault NEVER THE COMPANY THEY ARE PAYING! Most are slow HP, Dells, Lenovos that I had nothing to do with. But still it NOT EVER THEM.

Do you know what the most amazing almost like magic thing is?
My computers (3 of them) NEVER HAVE A SINGLE DAM PROBLEM? THAT I DON'T CAUSE MYSELF!! Why? I don't use software that has ANY GLITCHES if it malfuntions ONCE I un-install and get something better! 

So I spend hours & hours & hours fixing crap software that has nothing to do with servers or computers working. I'm going to start finding the problems then make someone pay the $175 per hour for the time it took me to find the problem in THEIR SOFTWARE before I fix it!!!

OK for the 500th time on EVERY NEW USER WE HAVE THE SAME PROBLEMS WITH AXEIUM.
SO HERE ARE PICTURES TO LOOK AT FOR CHRISTINE JUST LIKE ALL THE NEW USERS. THEY HAVE FULL READ & WRITE ACCESS TO EVERYTHING AXEIUM.

Axemium permission #1
Please notice her name - the folders - the files 100% READ & WRITE ACCESS TO ALL AXEIUM FOLDERS AND FILES OVER THE NETWORK.


Axemium permission #2
Please notice her name - the folders - the files 100% READ & WRITE ACCESS TO ALL AXEIUM FOLDERS AND FILES ON THE DRIVE.


Do you know what YOU CAN NOT DO ON A drive, folder, network folder you do not have access to?
YOU CAN NOT OPEN ANYTHING! If she didn\t have access IT WOULD NOT OPEN.


Remember the crappy Quickbooks problem? Book keeper got paid for NOT FIXING IT.
QUICKBOOKS GOT PAID FOR NOT FIXING IT!
I spend the 28 hours working on their JUNK software, found the problem and fixed Quickbooks and how much did I get paid? Yeah ZERO
So maybe I need to start not fixing things so I can charge people HUGE AMOUNTS OF MONEY for not a dam thing!

OK As you can see she has, has ALWAYS HAD 100% access since the night I setup her profile. I'm not fixing Axeium permission problems.
This post was edited by beastusa at March 26, 2020 11:36 PM PDT

Moved from Main Feed Comments:

Add Emails for new people.

Lola Oct 10,
I have been writing you through the private msgs. but I see that everything is gone now...
Can you please call me ref. I need a report with the clocking inn in comp #13 laptop for Christina.
also, can you create an email for student 1 (Ithzel) and another one for Student 2 (Suzette)?
Thank you, Lola

beast-usa Oct 10,
I haven't seen any private messages from you? And I saw you on Happy so I kept checking.
I will call you in morning about computer #13 busy day & night tonight.
I can create emails but they don't have logins?
Student 1 & Student 2 are restricted training accounts? (ONLY FOR TEMP USE WHILE TRAINING)

Lola Private Message Oct 11,
I just wrote you 2 new msgs through this private message
1) I need a report with the daily logins for Christina Miranda PAC I believe that she uses laptop #13, not sure maybe #12?
2) If what you are saying is that students can not have emails, is there any other way to go? or if no other choice, I will have to create an account through outlook, hot mail, yahoo...
Please advise,
Thank you,

beast-usa Oct 11,
OK perfect this works all the time.
The computers don't keep daily login logs. I can check but normally it's cleared on the next login.
The emails:
I can create emails but where will they download them to read them? (They download and are read under each user account)
All the emails you have download to the server. There is webmail but it costs $50 to $150 per year depending on how much online storage you need.

So I can create the emails but unless they have user accounts (ON THE SERVER ONLY) or you buy online email storage won't be able to use them.
Yahoo, gmail, outlook online are not HIPPA or secure. They are free because they collect all the email in & out and sell the data. That's why they are not HIPPA.

beast-usa again on Oct 12,
I don't see a reply Lola?
413 customers on over 600 different computers and operating systems use these messages. Over 100 per day but they don't work for you, you must be missing something?
The things I miss during the day trying to keep up with "my printer won't print", "my mouse just stopped working"........
1. I write the message, pick up the phone, forget to hit "SEND REPLY".
2. Someone stops by without calling I go to the door, explain I can't fix it right now, leave it here and PLEASE CALL NEXT TIME, I close the browser with out hitting SEND REPLY.
3. I switch to TeamViewer to fix yet another printer problem, I have three of four messages half finished, close the browser and never hit SEND REPLY.
Those are the top three that I do all the time. My phone drive me insane 7 days a week 20 hours a day. Yesterday was Sunday and I had 24 calls before 10 AM. 

Lola comments Oct 14,
Ok, is there any emails from other users that they are no longer working at Sano and that can be used?
example, Assal, James, Bianca, Karen, Sara, Milton, Gary, none of these emails re being used..

beast-usa Oct 14,
THE EMAIL IS NOT THE PROBLEM you can have 1,000 email addresses with your sanomedicalcenter.com.
THOSE USERS DO NOT HAVE SERVER LOGINS. When people no longer work for you
(if someone tells me I remove them and store them per HIPPA on the server).


NO SERVER LOGIN = NO PLACE TO DOWNLOAD THE EMAIL.

PLEASE WRITE IN THE BOX BELOW THIS ONE - CLICK POST REPLY
This post was edited by beastusa at October 14, 2020 2:51 AM PDT

I dont understand all of this and I do not want to understand..
I was ubder the impresion taht when I renewed the yearly membership I was paying for all of these people that I listed.
I know I paid for over 20 users...
But its ok, I will just ask them to get a free email with outlook, hot mail, yahoo and to be used just for work.
Thank you,
Lola

Moved from main comments Oct 14th 2020
Lola said:
"Hi Gay, I am getting this msg. from the SA office:

"The laptop does not show the mapping or any documents under edocs for user Student 2 (Suzette).
She cant see anything under edocs it is just all white.
Same thing happens with Computer #2
I logged in to both computers under my Axeium account and I wasent able to see edocs as well."
When I used the students axeium acct in my computer#1 we are able to see all of the edocs
Genesis

Please get back to Genesis, she is in the SA office from 10-6pm Mon -Fri
Thank you,
Lola"

Oct 14th 2020 7:00PM
"The laptop does not show the mapping"
There are no mapped network drives on the Student 1 or 2 accounts.

I'm not sure what "edocs" is?
Are they an Axeium folders?
If so I will check permissions for Student 2 on the Axeium folders tonight when I do the server back-ups.
This post was edited by beastusa at October 14, 2020 7:02 PM PDT

Please call Genesis at the SA office tomorrow after 10 am.  She will explain you in more detail
Thanks, Lola

Oct 15 6:10 AM
I added Student 2 permissions to all the Axeium folders & files last night. And I will call Genesis at 10 am to see if that fixed it.

Oct 15 10:09 AM

I talked to Genesis, it's not a user account problem the problem is on two of the computers. She is busy right now so I'm calling back at 1:00pm. Then she can show me the problem, it's something in accessing and Axeium folder/database.
Then I will try to fix it tonight. If I can't I will contact Axeium.

Gary
This post was edited by beastusa at October 15, 2020 10:13 AM PDT

The problem was where the Axeium software was looking for the folders.
I looked under the settings for a way to change it, but I couldn't find anything. So I took a screen shot of the problem and asked Genesis to email it to the Axeium guys.
It's probably and easy fix. I just didn't want to go changing settings in their software.

Moved from comments:
"Hi Gary: This is the current status:

Front office 1....#1 Users: Gina Nunez: NEW EMPLOYEE
Student 1/ missing comp. log in for 1
Front office 2....#2 ...... THIS COMP. IS NOT NEEDED CURRENTLY
Billing office R after entering.....#3 User: Kay Kim: NEW EMPLOYEE
Bri.....................#4
Lola..................#5
Front of UA.......#6 Users: Patti
Student 1: missing log in for computer #6
Gracie
Lupe............................#7
CPSP/Lounch................#8 Student1 / missing Comp. Log in for 8
Laptop Lenovo thin pad/COLPO......#9 Shawnna / you need to add a comp log in for Shawnna, however, you need to add Shanna on the "video capture software" application because right now only Lupe is allowed to access the "video capture software" application.
Biolab..........................#10 Gracie
Laptop Dell ..................#11 Patti: Patti's comp login doesn't have access to the server, I know you fix ed it several times but the problem keeps reocurring. Right now is not working again.
Laptop Lenovo.............#14 Christina
Donna: needs computer 14 log in
Provider............#13.... Users: Shawnna
Donna  "

I ONLY DEAL WITH NUMBERS I DO NOT NEED OR UNDERSTAND WHERE IN THE OFFICE THEY ARE.
Costa Mesa
CM-01, CM-02, CM-03, CM-04, CM-05, CM-06, CM-07, CM-08, CM-09, CM-10, CM-11, CM-12, CM-13, CM-14
I believe CM-12 was sold so CM-13 and CM-14 I need to update the numbers to CM-12 and CM-13

Santa Ana
SA-01, SA-02, SA-03, SA-04, SA-05

So please post like this I don't need to know what the computers does, or where the computer is located. I just need the number and first and last names of the users.
If there are no changes just list no changes. If you need help on how to post or send them in a private message(s) ASK LUPE.
CM-XX add user "user name" (example CM-13 add users Shawnaa LAST NAME and Donna LAST NAME)
CM-02 remove from service.
CM-07 no changes.

You can just copy and paste and add changes behind the number/s
CM-01
CM-02
CM-03
CM-04
CM-05
CM-06
CM-07
CM-08
CM-09
CM-10
CM-11
CM-12 SOLD
CM-13
CM-14
This post was edited by beastusa at November 22, 2020 7:54 AM PST