• beast-usa (Admin)
    It's because whoever you got the printer from either did not set it up or set it up wrong. "P3015 Enterprise" is new if that's the printer you are talking about?
    Since you didn't tell me which of the four printers it is and no one told me about a new...  more
    DOLORES VIP
    This is the email I got from Genesis:
    Hi Lola,

    The issues I am having with the computers are the following:

    Unable to print from the laptop to our front desk printer

    Unable to print from computer #1 to front desk printer

    Unable to print from...  more
    • beast-usa (Admin)
      beast-usa (Admin) It's because whoever you got the printer from either did not set it up or set it up wrong. "P3015 Enterprise" is new if that's the printer you are talking about?
      Since you didn't tell me which of the four printers it is and no one told me about a new...  more
      • Nov 6
  • DOLORES VIP
    This is the email I got from Genesis:
    Hi Lola,

    The issues I am having with the computers are the following:

    Unable to print from the laptop to our front desk printer

    Unable to print from computer #1 to front desk printer

    Unable to print from...  more
    • DOLORES VIP
      beast-usa (Admin) It's because whoever you got the printer from either did not set it up or set it up wrong. "P3015 Enterprise" is new if that's the printer you are talking about?
      Since you didn't tell me which of the four printers it is and no one told me about a new...  more
      • Nov 6
  • beast-usa (Admin)
    You still need to pay the second bill "New Computer Setup" it's in the picture in the message I sent you.
    From the message in the screen/photo "AFTER YOU Pay TOP ONE - SELECT THIS ONE (Setting up a New Computer) GO TO THE BOTTOM CHANGE PLAN"

    #12 She...  more
    Ok Gary, I just paid you.
    Question: Marvella has a computer login in #12 does this means that when she access comp.number #12 can not access my files and my email in computer #12?
    But Marvella doesnt have a computer log in on my desk top #5 so, when she...  more
    • beast-usa (Admin)
      beast-usa (Admin) You still need to pay the second bill "New Computer Setup" it's in the picture in the message I sent you.
      From the message in the screen/photo "AFTER YOU Pay TOP ONE - SELECT THIS ONE (Setting up a New Computer) GO TO THE BOTTOM CHANGE PLAN"

      #12 She...  more
      • Oct 2
  • Ok Gary, I just paid you.
    Question: Marvella has a computer login in #12 does this means that when she access comp.number #12 can not access my files and my email in computer #12?
    But Marvella doesnt have a computer log in on my desk top #5 so, when she...  more
    • DOLORES VIP
      beast-usa (Admin) You still need to pay the second bill "New Computer Setup" it's in the picture in the message I sent you.
      From the message in the screen/photo "AFTER YOU Pay TOP ONE - SELECT THIS ONE (Setting up a New Computer) GO TO THE BOTTOM CHANGE PLAN"

      #12 She...  more
      • Oct 2
  • beast-usa (Admin)
    Yes always just put it to sleep.
    DOLORES VIP
    can I put my comp in the off comp #5 to sleep instead of turn off?
  • DOLORES VIP
    can I put my comp in the off comp #5 to sleep instead of turn off?
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