Trending Posts

• 
  DOLORES VIP
  This is the email I got from Genesis:
  Hi Lola,
  
  The issues I am having with the computers are the...  moreThis is the email I got from Genesis:
  Hi Lola,
  
  The issues I am having with the computers are the following:
  
  Unable to print from the laptop to our front desk printer
  
  Unable to print from computer #1 to front desk printer
  
  Unable to print from computer #4 to Xerox machine
  
  Unable to print from computer #2 to front desk printer
  
  Unable to print from computer #5 to front desk printer  less

  • November 5, 2019

  • 
    beast-usa (Admin) It's because whoever you got the printer from either did not set it up or set it up wrong. "P3015 Enterprise" is new if that's the printer you are talking about?
    Since you didn't tell me which of the four printers it is and no one told me about a new...  moreIt's because whoever you got the printer from either did not set it up or set it up wrong. "P3015 Enterprise" is new if that's the printer you are talking about?
    Since you didn't tell me which of the four printers it is and no one told me about a new printer I'm not sure who set it up?
    PLEASE PUT THESE IS ONE PLACE I'M REPLYING TO YOU IN FOUR DIFFERENT PLACES. CHECK YOUR MESSAGES
    I WON'T REPLY TO ANYMORE HERE NOT ENOUGH ROOM. I know I have said that a million times.  

    • November 6, 2019
• 
  beast-usa (Admin) commented on DOLORES VIP's post.

  DOLORES VIP
  Gary, Thank you for calling SA office. Genesis is telling me that just realized now that they can not print from computer number 4.
  Can you please call SA again.

  • April 15, 2019

  • 
    beast-usa (Admin) They always need to RESTART #1 when #2, #3 or #4 can't print because of the shared printer on one. I will call and tell them again.

    • April 15, 2019
• 
  DOLORES VIP
  also, computer #4 in SA continues to not be working despite having had the electrician fix the electric

  • August 1, 2018
• 
  DOLORES VIP → beast-usa (Admin):
  does this means that I can not use Axeium before 9:00 am?
  also, computer #4 in SA continues to not be working

  • July 31, 2018

  • 
    beast-usa (Admin) You can just remember between 8 & 9am everyday I restart it. Doesn't seem to do any good they still have Axeium problems everyday.

    • August 1, 2018
• 
  DOLORES VIP
  computer #4 in SA continues to not be working

  • July 29, 2018

  • 
    beast-usa (Admin) They haven't turned it on so I can fix it.

    • July 29, 2018
• 
  DOLORES VIP
  Bri's computer #4 in CM is not connecting to the internet. She already tried all what you told her to do in the past but doesnt connect.
  Please advise. Thanks, Lola

  • July 27, 2018

  • 
    beast-usa (Admin) If restarting the computer didn't work you need to restart the router.

    • July 27, 2018
  • 
    beast-usa (Admin) I didn't restart it this morning. Also make sure she unplugged the power cord and the network wire from the back of the computer.
    Can't wait until you get real internet!

    • July 27, 2018
  • 
    beast-usa (Admin) I restarted your modem a few times this morning. It's having problems the best speed was 9.37 Mb/s down only 0.73 Mb/s up divided by how many workers?
    10 workers = 0.93 download - 0.073 upload that is about 5 times slower then dial-up.
    12 workers = 0.78...  moreI restarted your modem a few times this morning. It's having problems the best speed was 9.37 Mb/s down only 0.73 Mb/s up divided by how many workers?
    10 workers = 0.93 download - 0.073 upload that is about 5 times slower then dial-up.
    12 workers = 0.78 download - 0.060 upload. 30+ year old dial-up was 0.57 Mb/s
    I hate to sound like a broken record but you can not work on todays internet/networks with internet speeds from 30 years ago. 99.99999% of all your computers problem is the SUPER slow internet speed in Costa Mesa.  less

    • July 28, 2018
• 
  DOLORES VIP
  Genesis in SA is having problems with comp. #4: it will not turn on, no signal. They really need this comp. Please help. Also comp 4 is not connected to a printer.

  • July 12, 2018

  • 
    beast-usa (Admin) No signal means the monitor is on but the computer is not. That's the one plugged into an extension cord (the plug in the wall went boom) The plug going bad was the reason for the last re-install of windows. They need to check the power cord, surge...  moreNo signal means the monitor is on but the computer is not. That's the one plugged into an extension cord (the plug in the wall went boom) The plug going bad was the reason for the last re-install of windows. They need to check the power cord, surge protector see if someone kicked it? Check to see if it has power maybe the other plug died.
    
    You need new or re-wired plugs, if the power goes boom on the server it will be HUGE problems.  less

    • July 12, 2018
• 
  DOLORES VIP
  I JUST SPOKE W/GENESIS AND THEY CAN NOT USE COMP. #4. AFTER 3 MINUTES USING THE COMP. AN ERROR APPEARS WITH A BLUE SCREEN. I THOUGHT YOU FIXED THAT COMPUTER JUST RECENTLY.. THEY NEED TO USE THAT COMPUTER. PLEASE HELP

  • June 27, 2018

  • 
    beast-usa (Admin) Lola I did fix it, I took here wiped the OS, reinstalled the OS, bought back to Santa Ana. If it's blue screening again it's something new wrong with it. Last time was the bad plug that fried the surge protector. The power surge from the bad plug...  moreLola I did fix it, I took here wiped the OS, reinstalled the OS, bought back to Santa Ana. If it's blue screening again it's something new wrong with it. Last time was the bad plug that fried the surge protector. The power surge from the bad plug corrupted the the windows registry beyond repair. If it's on I will take look and see what's broken this time.  

    • June 27, 2018
• 
  DOLORES VIP
  Gary, Luoe is in SA. Trying to use comp #4 (next to server) but there is a folder that says RDP but nothing inside. But nothing inside the folder. She can not log in, so she can not use that computer. Can you please call Lupe in SA?

  • April 27, 2018

  • 
    beast-usa (Admin) PLEASE TELL THEM NOT TO SAVE AND CONNECT - I NEED TO REMAKE ALL THE SANTA ANA RDP'S AGAIN!

    • April 27, 2018
  • 
    beast-usa (Admin) OK I fixed all the RDP's in Santa Ana. To access the folder use their server login user "Lupe" Lupe's password for the server. I called but they put me on hold It's fixed.

    • April 27, 2018