Remove - Fix - Repair - FBI Warning Virus - Most Viruses.
This should work if you have no hardware damage. Many viruses
can destroy your hard rive, system memory... If your computer
boots and you can log into windows your hardware should be fine.
If you have a really bad virus the best thing to do is wipe the
drive and do a CLEAN INSTALL. If you don't have an install disc,
don't know how to do it. This tutorial should show you how to get
your system working again. :)
Things you will need to do this:
1. Access to another NOT INFECTED computer, phone or tablet
(you can download with)
2. A USB thumb drive - memory stick, what every you choose to call it. Next problem with really nasty viruses like the new google virus.
You can not remove the infected folder, most anti-virus will be able to lock the
folder but not remove it.
The infected folder will be C:\Program Files\Google\...
or C:\Program Files (x86)\Google\... After you remove the virus the folder
remains.
If for some unknown reason you want to re-install google. You will need to change
the folder name. And it won't be easy, you will need to Right Click the folder, Left
properties, change permissions. So that everyone has read & write. You will also need
to Take Ownership.
You can download this file
http://www.beast-usa.com/downloads/windows/take-ownership-vista-win7-win8.zip and run it, then just right click any folder, look for Take Ownership Left Click
and your done with that part.
After you change the name, switch permissions back to only you.
On to getting into Windows, restart your system. When you see the first screen "HP -
Dell - Award - AMI"
Start pressing ON & OFF the F8 key (If you are using a
wireless keyboard it could take a few tries) If you miss it and don't see the picture
below, Ctrl + Alt + Delete. Try again until you see this screen.
Windows 8 :
Tap or click the power icon Power icon from the sign-in screen, hold Shift, and
then tap or click Restart Then using your arrow keys tap down until you see
"Safe Mode" Hit the enter key. Be PATIENT the computer can take up to 20 minutes to start in
Safe Mode. When it starts the screen will look bad, graphic's will be huge. It
starts on the bare minimum of files needed to run.
You should see a warning, it will be different depending on which version of windows
you're starting.
Now we need to go shut off all the not needed things running on the computer
start-up. Go to your Start button, "Right Side"
Left click Run. Windows 8
just push the Windows Key + R.
(You can do this differently in Windows 8 scroll down)
If you don't see
Run you will need to right click your start button, then
Left Click Properties, Left Click the button (top right)
Customize. Scroll
down until you see a check box that say's
Run command check that box. Click
OK, Click OK again, now you should see the run box.
Next Type in
msconfig Click OK
Then a new box will pop up
"System Configuration" Left Click the tab that
says
"Startup" UN-CHECK EVERYTHING YOU DON'T NEED RUNNING ON START-UP. You can pull the
top bars over by placing your mouse cursor on the line between Startup Items &
Manufacturer. To read full names, ANYTHING running in C:\user\app data\...ANYTHING
TEMP you don't need!
Anything you un-check WILL NOT HURT YOUR COMPUTER. Click Ok, then you will see this box. Be sure to click
"Exit without restart" Window 8 You can just push Ctrl + Alt + Delete to get to your start-up programs
Then select Start-up, Windows 8 will even tell you which programs are slowing
your start-up. :)
Now you will need to download Ccleaner. Watch the video, install and run on the
infected computer.
http://happyasis.com/forum/thread/524/download-install-run-ccleaner-to-remove-all-temp-files
Then download SuperAntiSpyware. Watch the video, install and run on the infected
computer. But you have no network access yet, so don't bother to look for updates
at this time.
https://happyasis.com/groupitems/topic/view/group_id/1/topic_id/475/tab/2022 If it needs to restart to remove threats.
RESTART SAFE MODE - NO NETWORKING - RUN AGAIN After all that is complete restart the computer tapping the F8 key again. :)
Until you see this again.
But this time using the arrow keys tap down and select
"Safe Mode With Networking" Now right click on the SuperAntiSpyware icon lower right taskbar by the time.
Select
Check for Updates Once it has updated run it again. If the computer
needs to restart, restart
Safe Mode With Networking, run it again.
If it does not need to restart or after restart and full scan.
Start your Anti-Virus and run a FULL SYSTEM SCAN. After all your scans come out clean, restart normal. Run all your scans
one more time.
If all went well you should have a clean un-infected system. :)
This can take anywhere between 2 to 10 hours depending on the speed
of the computer.
Any questions - problems just ask :)